01
REST APIs
Expose authenticated business operations through versioned and tenant-aware API contracts.
Integrations
Connect communications to the systems your teams already use.
Use APIs, webhooks and controlled connectors to extend call workflows without tightly coupling every external service to the PBX core.
SOLUTION FAMILYTelfron platform
CAPABILITY AREAS6 included
DEPLOYMENTOn-premises · Private cloud
PLATFORMOne identity & admin layer
What is included
One module family. A complete workflow.
Turn a specific communication challenge into a coherent solution, configured around your infrastructure and operating model.
02
Webhooks
Send controlled events for calls, workflow outcomes, licensing and operational conditions.
03
Directories and CRM
Integration framework for identity, contact and customer context; connectors are scoped per deployment and available on request.
04
Notifications
Deliver email or messaging notifications for selected call and system events.
05
AI providers
Support configurable speech, language and voice services behind controlled provider adapters.
06
Reporting pipelines
Export operational data to approved analytics or reporting systems.
Business impact
What your organization gains.
CRM lookup
Load customer context before or during an authorized call workflow.
Ticket creation
Create a support or service record from a completed AI or agent interaction.
Notifications
Send a structured alert when an urgent call or service condition occurs.
Directory sync
Maintain extension and user information from an approved source of truth.
Workflow automation
Trigger external processes after validated call outcomes.
Custom reporting
Feed selected metrics into organization-specific dashboards.
Take control of business communications
Bring every customer conversation into one platform.
Connect calls, WhatsApp and AI reception, deploy it your way, and give your team one place to manage communication.