MODULE 01
Core communications
- Extensions and device registration
- SIP trunks and gateways
- IVR, queues and ring groups
- Voicemail, recording and forwarding
Platform
The complete operating system for intelligent business calling.
Telfron combines traditional PBX capabilities, conversational AI, tenant administration and infrastructure visibility in one extensible platform.
Platform modules
Start with reliable calling. Add intelligence everywhere it matters.
Each module shares the same tenant, security and operational context, avoiding fragmented administration.
MODULE 02
AI automation
- Conversational AI receptionist
- Intent and entity recognition
- Knowledge-based answers
- Transcription and call summaries
MODULE 03
Administration
- Multi-tenant control plane
- Role-based access
- Audit and system logs
- Tenant provisioning wizard
MODULE 04
Operations
- Live service monitoring
- Registration and trunk health
- Queue and call analytics
- License and installation visibility
MODULE 05
Integration
- REST APIs and webhooks
- CRM and directory connectors on request
- Custom workflow triggers
- External AI provider options
MODULE 06
Security
- Private deployment options
- Encrypted administration
- Data-boundary control
- Backup and recovery workflows
Unified workflow
From the first SIP packet to the final operational insight.
01
Call arrives
SIP trunk, extension or application
02
Context loads
Tenant, schedule and routing policy
03
AI understands
Speech, intent and knowledge
04
PBX acts
Answer, queue, route or transfer
05
Outcome records
Analytics, transcript and audit
Operational control
A clear view across every tenant and installation.
Platform administrators can oversee customer instances without mixing tenant data or requiring direct PBX access for routine lifecycle operations.
- Installation and license status
- Tenant health and service visibility
- Controlled support operations
- Centralized notification workflows
ILLUSTRATIVE PRODUCT VIEW
PLATFORM OVERVIEWGood afternoon, Administrator
All systems operational
Registered extensions
187/ 200
Active calls
24right now
AI calls today
136+18.2%
Average response
1.2seconds
Live call activityView all
+971 50 483 12••AI ReceptionistUnderstanding intent00:18
Extension 100Sales QueueConnected03:42
External callerExtension 102Ringing00:07
InfrastructureLive
SIP trunks4 / 4 online
Media servicesHealthy
Licensing serverConnected
Database12ms response
Take control of business communications
Bring every customer conversation into one platform.
Connect calls, WhatsApp and AI reception, deploy it your way, and give your team one place to manage communication.